FBO (Fixed Base Operator) is one of the many luxurious perks of travelling by a private jet. An FBO is a VIP private jet terminal, usually located in a stand-alone building, and offers a range of services for private jet customers, aircraft, and crew. In many airports around the globe, there are more than one FBO to select from. Many private jet customers prefer a certain FBO because of the services and amenities available at the FBO. But many times the operator must decide which FBO would suit their client and aircraft the best. In our previous blog we discussed 6 Things to Help You Decide Which Airport to Use for Private Jet Charter , today at iJET, we’ll discuss how to choose the right FBO for your client.
Many of the private jet airports offer more than one FBO option, to have the chance to choose the best for your client. For instance, Europe’s busiest private jet airport- Paris Le Bourget (LBG/ LFPB) has 8 FBOs, which is more than any other airport in the world. To make the best out of the FBO experience, partner up with iJET, for your next trip. iJET works with FBOs around the world to provide operators assistance with their international trip-planning and flight support service. With our expert knowledge of the industry, we are able to differentiate the ‘better’ from the ‘best.’ Our global network and experience help us to know which FBO could be more effective and efficient, along with helping operators to get discounts on services like aviation fuel, ground handling services, and more. Get in touch with us today to decide which FBO to use, to provide your clients a seamless and comfortable journey.
We look at the FBO as our partner for the success of our client’s flight. They’re extension of our services and the way they serve our client hugely affect our brand and client relationship. While safety, security and privacy are essential necessities that each and every FBO should provide, there are extra factors that determine which FBO we choose. FBOs must be knowledgeable of all regulatory and operational requirements for the smoot operation of the flight: Slot and landing permit requirements, passenger and crew visa regulations, and especially in these days COVID-19 entry related regulations.
Additionally, FBOs must have clear and prompt communication policies, where they answer emails and phone calls timely, and ensure that their call center staff and operations supervisors are available around the clock to update and answer all clients requests.
Furthermore, while FBOs are recently competing on the luxury and internal designs of their facilities so they fascinate travelers, this is not enough alone. Personalization and customization of the service to the special expectations of the passengers of each flight is required whenever possible.
Finally, going extra mile for the client by the FBO is always appreciated, such as payment of airport fees, having good competitive fuel, hotel accommodation and airport hotel transportation prices.