The Challenging Procedures of Ground Handling Services in Taiwan Airports

by Admin on July 19, 2020

Aircraft ground handling procedures are essential for a smooth flight operation, especially when you’re flying to a country with challenging ground handling requirements like Taiwan. iJET is one of the best flight support companies that can help you operate in any of Taiwan airports, offering a wide selection of ground handling services there, which can facilitate your airport operation experience.

Learn More About Ground Handling Challenging Procedures in Taiwan Airports

1-      Airport Slots Requests & Validation Periods

 Airport slots are the arrival and departure timing restrictions imposed on aircraft. Slots requesting process is complicated, mainly because it varies from one airport to another, here is an overview of what you should know about the process:

  • Slots can be requested on a scheduled basis at the beginning of each season, or on ADHOC basis. Generally, it takes about 24 hours after the request to receive the airport slot.
  • Slots time validity differs. For example, you are not permitted to exceed the authorized delay limit, which ranges between 60, 30, or 10 mins, according to the airport regulations. On the other hand, some airports have zero-tolerance towards delays. In some cases, you might also be penalized and banned from using the airport for a specific period because of missing the confirmed slot.

It’s difficult to keep up with these regulations. With iJET you can receive all ground handling requirements without diving into these complications.

2-      Aviation Fueling Availability Check and Payment Methods

Aircraft operators are usually confused about the fueling support regulations. Some airports direct operators to check fuel availability during the planning process, while others provide fuel immediately upon arrival without the need for prior notice, which is the case in Taiwan. When your jet lands in Taiwan, you can request refueling directly and the costs shall be paid using credit cards.

iJET provides JET fuel in all the main airports of Taiwan.

3-      Handling integrated process for different flight types

Starting from Directing the aircraft to the right slot by arranging radio communications between the pilot and the air traffic control unit, in parallel with specialists who use body signals and gestures to visually communicate with the pilot to park the plane in place.

Continuing to complete all handling basic services depending on the flight type.

  • For commercial flights, the handling process will include: Inserting wheel chocks on the plane, attaching external equipment such as passengers’ bridges and boarding stairs, executing ground electrical services, and installing ground air conditioning units. In addition to providing high-quality catering and cleaning the plane’s cabin before each flight, starting with food counters, to passengers’ seats, and ending with toilets. Additionally, the services include emptying garbage and toilet tanks, refilling water tanks, and restocking passengers’ comfort items like pillows, blankets, magazines… etc.
  • For cargo flights: The ground staff who is responsible for cargo jets will offload all the baggage and cargo inside the aircraft, using the necessary special equipment like high loaders, forklift, and baggage belts. The same tools are used to load baggage into the aircraft before departure. Baggage and cargo handling are one of the ground handling services that must be handled with extra attention to avoid defecting the items inside, especially fragile ones.

4-      Aircraft Maintenance and Supervision Services

Whilst the aircraft is on the ground, engineers will conduct routine check-ups, fix minor maintenance issues, and log the details in the aircraft technical log. Flight crews also perform a preflight examination of the aircraft before departure. The supervision process is essential to avoid any potential risk that may occur during the flight.

What Are the Operating Hours in Taiwan Main Airports?

  • Taiwan Taoyuan International Airport RCTP/TPE is the main international airport in Taiwan, which operates for 24 hours.
  • Taipei Songshan Airport RCSS/TSA, operating from 22:00-15:00.
  • Taichung Airport RCMQ/RMQ, operating from 23:00-15:00.
  • Kaohsiung International Airport RCKH/KHH, which doesn’t operate 24 hours.

You can receive all the mentioned ground handling services and airport support in any of Taiwan’s airports according to their operating hours, but please note that some time changes may occur due to COVID-19.

iJET’s ground handling services are varied, trusted, and fast, wherein we can arrange short notice requests with the assistance of our local partners for competitive prices.

What Are the Ground Handling Staff Health Measures During COVID-19?

The safety of the ground handling staff is one of the top priorities for flight support companies during COVID-19. The ground handling staff deals with the airline staff and handles the passengers’ baggage, so their safety guarantees the safety of all the related parties. Taiwan Airports, like most international airports, have fixed guidelines to be followed by ground handling teams to protect themselves and the others:

  • Conducting temperature checks-ups for staff and passengers before the flight.
  • Wearing personal protective equipment (PPE) like face masks and gloves.
  • Washing hands frequently for 20 seconds at least. In case running water is not available onboard, hand sanitizers with at least 60% alcohol shall be used.
  • Avoiding direct contact with people who seem sick.

iJET services are available in the main Taiwanese airports. If you are planning a flight to any of these airports, visit our website to team up with us, we handle all the aircraft ground handling procedures to provide clients with a smooth flight and seamless operation:

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