The principal source of flight support services to General Aviation, including Business and Corporate Aviation, is the FBO (Fixed Based Operator). Business aviation in Canada, Europe, and the United States takes the FBO for granted. When they arrive at any international or regional airport, they invariably locate one or more FBOs. Special General Aviation or Executive Terminals are provided for business aviation operations at several of these airports.
The nuts and bolts of the airport industry are airport ground handling services. What precisely does that imply? Various are the service organizations that combine several specialized jobs into an interdisciplinary organization that completes these duties in a synchronized way.
This is a general overview of airport ground handling and the service companies involved. Ground handling service companies do not all serve the same market segment. We can categorize these into a few more manageable groups:
The firms that give direct support to the apron are known as ground handling service providers. They are the companies that bring together the required skills and supplies to run airport ground operations.
What are ground handling services, exactly? Refueling planes, hauling planes, marshaling and parking, and luggage handling, among other things. Line maintenance services, which include system servicing and line maintenance items like tire and brake replacements, window changes, and other normal aircraft maintenance, are provided by some service providers.
These are the companies that provide ground handling services and either manufacture or sell the equipment that makes airports run. A widespread misperception is that airport ground service and handling include simply the physical equipment and machinery employed on the apron, however, this is far from the case.
The lean idea has been around for a long time and has gained a cult-like following in the manufacturing and production industries. In a word, lean streamlines operations by eliminating unnecessary movement and waste, as well as consolidating activities.
Ground handling logistics and planning services give intelligence. They enable airport planners and airlines to simulate which measurements they’ll need to improve efficiency, save costs, plan routes, estimate economic activity, and decide on capacity and revenue.
Aircraft fuel providers are responsible for a lot more than just delivering gas and loading it onto planes. Fuel is aviation’s lifeblood, and the process is complicated, involving cryogenic storage, bulk fuel storage, fuel testing and sampling, and, of course, aircraft refueling.
You may be able to find a single provider for aircraft maintenance and fuel tank farm assistance, or you may need to hire on numerous contracts to guarantee you have all your bases covered when it comes to fuel. Fuel is the lifeblood of your airport, so pay close attention to it; it will make or break you.
Airport security is a different beast in the post-9/11 era. Some of you may remember general aviation before 9/11. vehicles could drive directly off the street and onto runways and taxiways at small, quiet airports that didn’t even have a fence surrounding them. Today? Unthinkable. Tall security walls and encryption gates encircle the entire airport. It’s a whole different planet now.
All Western nations have implemented significantly stricter security standards and physical security requirements, and this is inextricably linked to fuel support, which is the most essential ground service at an airport and has a direct influence on fuel services.
It’s all too easy to get caught up in the technical and hard skills required to manage an airport. While this is critical, soft skills must also be considered. These are the enticing elements that entice visitors to return. It’s critical to hire a high-quality concierge service to represent the airport and the surrounding town, an airport service that fosters favorable public relations between airport visitors and the neighborhood.
Airports, particularly international airports, depict the blending of cultures and the interconnected global society. In many circumstances, it is a traveler’s only memory of an entire town, and in extreme cases, an entire nation. The necessity of hiring the proper concierge is related to all other levels of airport ground handling services since if customers skip the airport because of bad service, the rest of the services are irrelevant.
General aviation’s backbone is the FBO. The services provided by an FBO vary, but they often include fuel, maintenance, parking and mooring, flight training, aircraft rental, and other services. It’s a one-stop-shop for anything related to flying.
It’s critical to understand the differences between FBOs and other ground support firms and service providers. Although FBOs nearly always have an aircraft mechanic on staff, this does not imply that they have the capabilities of an MRO facility or a specialty shop. FBO maintenance has two functions: first, it provides regular maintenance services such as oil changes, periodic and isochronal inspections of light aircraft, and general servicing; second, it serves as a form of triage for transitory aircraft. The FBO technician will assist you in getting back in the air if your aircraft loses brakes, springs, or oil leaks, or if the alternator fails.
Fuel farms are seldom available to FBOs. Other airports feature below-ground or tiny above-ground tanks, while some smaller airports rely entirely on trucks for their fuel supply. Light aircraft on station and light transient traffic is the focus of their fuel services.
FBO (Fixed Based Operator) is the leading provider of flight support services to general aviation, including business and corporate aircraft. Business aviation in Canada, Europe, and the United States takes the FBO for granted. When they arrive at any international or regional airport, they invariably locate one or more FBOs. Special General Aviation or Executive Terminals are provided for business aviation operations at several of these airports.
However, the situation in other regions of the world is different. For example, in Africa, which is becoming a more popular location for business aviation operations, FBOs are only accessible in a few of the 55 nations that make up the continent. Only a few African nations have FBOs: South Africa, Angola, Cape Verde, Nigeria, Morocco, and Seychelles.
In Asia, a similar problem prevails. In truth, many nations lack the FBO infrastructure required to deliver the level of service required by corporate aircraft and travelers. Numerous CIS and South American nations, as well as South Korea, Pakistan, Oman, and Sri Lanka, as well as many airports in China and India, are missing the FBO part of business aviation.
As a result, big worldwide trip planning organizations enlisted the help of local private flight support companies, which engaged supervisors in certain airports to fill the vacuum in service. The following services are usually provided by these local supervisors:
When a commercial flight is flying to an airport with no FBO, local supervisors cannot fully compensate for the absence of infrastructure. Their presence, on the other hand, can compensate for the insufficient level of service coming from a ground handling culture that promotes commercial schedule operations, as they can entirely transform the passenger and crew experience into one that is highly friendly, seamless, and hassle-free.
The quality of ground handling services (Passenger, Cargo, and Baggage Handling, among others) provided by iJET’s well-trained team, which faces all possible challenges in an efficient and timely manner, is worthy of your trust, as we ensure that successful flights are completed and that the needs and requests of clients are fully met.
Ground Services’ key competency is handling airplanes promptly and effectively. As a result, the interdependent relationship between air operators, airports, and ground handling sector providers is critical in addressing the long-term challenges that ground handling service providers face, as well as knowing how to use modern technology wisely and strictly so that they can provide exceptional ground handling services for private and general flights.