Ground Handling Services Challenges

by Admin on May 21, 2022

In the world of aviation, aircraft ground handling is one of the most important service and an integral part of airline operations which defines the servicing of an aircraft while it is on the ground but there are some challenges occurs sometimes facing ground handling services, are you interested to know what are these challenges and figure out the best tips to avoid them? Let’s read more.

What is ground handling Services in aviation?

Ground handling services in aviation aims to provide an aircraft wide range of services during a stopover at an airport to facilitate its flight, preparations for take-off / landing, its repositioning and so on.

Ground handling services is an airport aviation service that defines 5 main majors and stages to go through accomplish its task successfully, each stage includes multiple missions to deliver all requirements in serving the aircraft, as per below:


Ground handling sub services in 5 main stages:

  • Ground operations.
  • Ramp Handling.
  • Passenger Handling services.
  • Cabin presentation.
  • Catering Service.


Evidently The importance and effectiveness of the ground handling services function as part of the air transport business is fast becoming a global issue, as it plays fundamental role in the sustainable development of the Aviation sector as a key component to a safe and efficient operations on ground and a critical component of the commercial aviation environment and are instrumental in ensuring that flights run on schedule and passengers are satisfied


What are the 4 challenges facing ground handling services?

Ground handling services challenges are increasing worldwide due to air traffic and business aviation in general.

Therefore, ground handling arrangements should be more precise and proper to ensure all ground handling services are done perfectly to avoid any major issues like damaging to aircraft and airport property.

In this blog, we overview the main challenges that face ground handling services and some tips to help you overcome these challenges

In highlighting some common challenges across airport ground handling services, we can categorize it into the following:


1-      Ensuring safety and security to aircraft:Aviation Fuel Supply Pic - iJET

Safety and security are the highest priority of all elements involved in aviation; we can ensure aircraft safety through training programs, cooperative new technology, computer-aided aviation, and role of human factor as a whole with a full awareness of the team during the ground handling operation to provide a safe service with less possible damage.

And we can’t forget the extra sanitizing procedures after the existence of COVID-19, Safety of air travel and passengers during the ongoing COVID-19 pandemic is too important


2-      Reducing ground handling incidents:

Across the industry and around the world Accidents may be caused by several factors such as Failure in following established procedures, inadequate team training, poor equipment maintenance and Ramp congestion.

So Ground Support Equipment (GSE) and operations should be enhanced with modern technology and good training as this would help reducing aircraft damage, also ground handlers should be highly prepared and have enough information about using this technology correctly and effectively.


3-      Adapting developed systems and implementing new technology to meet customer demand

To satisfy clients using new technologies is highly recommended to collect real-time information to accurately inform passenger as passengers now want to be actively involved in the pre and post flight parts of their journeys.

In addition to provide for the evolving needs of the ground service teams for a good performance and a high quality service.


4-      Absence of FBOs in some airports around the world:

A primary FBO (Fixed-Base Operators) in each airport is too important to provide ground handling and operations services in a high quality, as the absence of FBO might create multiple delays in accomplish the needed tasks by the local handlers which will lead us to poor service on ground.

Clearly, all the above diverging issues can create confusion and lack of harmonisation and lead to unsafe and inefficient operations.


How can we avoid ground handling challenges in 5 Tips?

Here are some Important Tips to avoid Ground Handling Services Challenges:

  • There are developed software solutions and modern technology targeting all aspects of ground handling operations with the intent to drive greater efficiencies and positively impact through improved performance and planning.
  • Efficient management of unexpected contingencies.
  • Staff task allocations by strengthen a culture of continuous training for all parties involved in ground handling from the aircraft operators and ground handlers to fuel suppliers, baggage handlers and caterers.
  • Identify the risks and focus on safety by improving a safety culture between the ground handling team to ensure the correct use of ground handling vehicles
  • FBOs are increasingly important to be found in each airport specially with consistent traffic to have the most seamless and comfort flying experience and a high quality service.


The quality of ground handling services (Passenger Handling, Cargo, and Baggage Handling, etc..) provided by iJET well trained team facing all the possible challenges in an efficiency and quickly manners worth your trust as we ensure the accomplishment of a successful flights, client’s need and requests are fully met .

Handling aircraft quickly and efficiently is the core expertise of Ground Services. As a result, the interdependent relationship between air operators, airports, and ground handling sector providers is key to solve The enduring challenges facing ground handling services providers in addition to know how to use modern technology wisely and strictly so that they can provide an extraordinary ground handling services for private and general flights

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